join our team

Harvest is Hiring...

We are so excited to grow our team this fall! We are seeking a full time, experienced and passionate Brand Communications Liaison to join our team and contribute to our mission of creating elevated, everyday diamonds to take women from carpool to cocktail and everywhere in between. The Brand Communications Liaison is a creative, go-getting, proactive, and organized person who gets things done. They are dedicated to relationship building through both our in person and e-commerce platforms, energized by serving our customers and expanding Harvest’s reach through innovative efforts.

While we are a relatively small team, we are growing fast and have ample opportunities for growth for the right candidate. This just might be your dream job if you are creatively driven, highly motivated and are fueled by making an impact.

THE POSITION

Customer Engagement: Serve as the point of contact for customer inquiries and feedback, ensuring timely and professional responses that uphold brand standards and foster customer loyalty. Work directly with Operations Coordinator to handle communication regarding custom orders, repairs, and shopping appointment requests.

Retail and Wholesale Support: Fulfill online ecommerce orders daily at our headquarters, pulling and packaging orders accurately and efficiently. Provide support for sales operations including leading both in person and remote shopping appointments for both retail and wholesale customers.

Market Research and Trend Analysis: Stay updated on retail industry trends and customer behavior/feedback to propose collaborative, innovative ideas for enhancing the brand's customer service, experience and marketing strategies.

Brand Management: Work directly with Creative Director in managing brand’s online presence through strategic marketing campaigns. Provide support in regards to customer engagement and brand visibility through social media platforms.

Event Coordination: Assist in organizing and coordinating brand events, product launches, and promotional campaigns to strategically increase brand awareness and engagement, in addition to sales.

Internal Communication: Act as a liaison between different departments within Harvest to ensure alignment on brand messaging and objectives, making strategic recommendations for improvement.

Must Haves:

Excellent communication, organization and interpersonal skills with a focus on providing an exceptional experience that is consistent with the brand

Strong problem solving skills and the ability to work independently as well as collaboratively within a team environment

Proven ability to manage multiple projects and tasks, thriving in an extremely fast paced environment  

Highly motivated, resourceful, creative and is open to learning new skills 

Natural communicator and problem-solver; personable and loves connecting with people and hearing their stories

The Ideal Candidate is:

experienced in retail or sales

described as kind, trustworthy, creative, extremely organized and authentic

always willing to go above and beyond for our team and our customers

passionate about our brand, mission and vision

a go-getter who thrives in constantly being a step ahead

dedicated to maintaining a deep knowledge of the Harvest Jewels brand and product line

proficient in G-Suite and Shopify

Why Harvest Jewels?  

Our close-knit team: we want you to join us! Our days are upbeat, fast paced and include the perfect balance of work + fun!

Diamonds are a girl’s best friend! Add to your collection with our generous employee discount. 

Work hard, play hard: A role at the Harvest Headquarters includes an abbreviated work day and shortened Fridays (and not just during the summer)! 

We’re here to support you! From competitive pay and PTO, to a generous commission structure as well as an insurance stipend and opportunities for professional development, Harvest is here to support you from day one.

This is a full-time position in-office based out of our headquarters in Fairhope, Alabama. If this opportunity excites you, please submit your resume through the job posting or email it to our team at info@harvestjewels.com.